Privacy policy

Last updated: June 8, 2025

1. Information collection

We are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.

1.1 The types of information we collect:

  • Account information: including your email address, username, and other registration information
  • Usage data: including the type of files you upload, the number of times you process them, and the time you use them
  • Device information: including IP address, browser type, and operating system
  • Cookies and similar technologies: used to improve user experience and website functionality

2. Information use

2.1 We use your information for:

  • Providing and maintaining our services
  • Processing the files you upload and providing processing results
  • Improving the quality of our services and user experience
  • Sending service-related notifications and technical support
  • Preventing fraud and ensuring service security
  • Complying with legal requirements

3. File processing and storage

File security commitment:

  • The files you upload are only used for processing services and will not be used for other purposes
  • Files will be automatically deleted after 24 hours of processing
  • All file transfers use SSL encryption technology
  • We will not view, analyze, or back up your file content
  • File storage uses enterprise-level security standards

4. Information sharing

We will not sell, trade, or transfer your personal information to third parties, unless:

  • You have given your explicit consent
  • Trusted third-party service providers required to provide services (such as cloud storage providers)
  • Legal requirements or government requirements
  • Protect our rights, property, or safety, and the rights of other users

5. Data security

We use multiple security measures to protect your information:

  • SSL/TLS encryption transmission
  • Data encryption storage
  • Regular security audits
  • Access control and permission management
  • 24/7 security monitoring

6. Your rights

You have the following rights regarding your personal information:

  • Access: You can request to view the personal information we hold about you
  • Correction: You can request to correct inaccurate personal information
  • Deletion: You can request to delete your personal information
  • Restriction: You can request to restrict the processing of your personal information
  • Portability: You can request to receive your personal information in a structured, commonly used format

7. Cookie policy

We use cookies and similar technologies to:

  • Keep your login status
  • Remember your preferences
  • Analyze website usage
  • Provide personalized experiences

You can manage cookies through browser settings, but this may affect the use of some features.

8. Child protection

Our services are not intended for children under 13. If you discover that we have inadvertently collected personal information from children under 13, please contact us immediately, and we will delete the relevant information as soon as possible.

9. Policy updates

We may update this privacy policy from time to time. Major changes will be notified to you by email or website. Continuing to use our services means you accept the updated privacy policy.